Contact Us

Frequently Asked Questions

What are your support hours?

We typically respond within 24 hours during business days (Monday-Friday, 9 AM - 6 PM Pacific).

Do you offer phone support?

Yes, for enterprise customers. Contact us at hello@scanmyplan.com to discuss your needs.

How can I report a bug?

Please email us at hello@scanmyplan.com with details about the issue, including the floor plan you were trying to process (if possible).